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TWONOW.com

TRAVEL ARRANGEMENT SPECIALIST

714.895.2588

VACATION

For Reservation
(714) 895-2588

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Terms & Conditions

Please Read Carefully

How to make your reservation

To make your reservation, call us for more information, call 714-895-2588 or visit our website at www.twonow.com.

Deposit and final payment

1. Deposit:
A non-refundable deposit of $250 per person is required to secure your reservation. Reservation will not be confirmed until your deposit is cleared with our company. To secure a reservation on a trip departing within 50 days, a full payment is required at the time of booking.

2. Final Payment:
Final payment of the total tour fare is due 50 days prior to your departure date. If your payment is not received by the due date, the reservation will be subject to cancellation and deposit will be forfeited.
Cash Discount Rate: To take advantage of our early booking discount (cash discount rate) for your tour, simply send us your personal check, certified check or money order in the cash discount amount as indicated on your invoice to arrive in our company by payment due date. If you wish to pay your balance by credit card, please complete the enclosed credit card authorization form on your tour invoice, sign and return it to us by fax or postal mail. This form authorizes us to charge the regular tour fare as indicated on your invoice. Passengers joining our tours from outside the U.S. must make payment by bank check or international money order in U.S. currency.

Cancellations and cancellation fees

The following fee will be assessed per person accordingly when you cancel your reservation:

A. $3,100 or 100% of tour fare whichever is less:
Within 48 hours prior to departure (including no shows on day of departure)

B. $1,100:
14 - 3 days prior to departure

C. $300:
44 - 15 days prior to departure

D. $200:
Up to 45 days prior to departure

When a traveler cannot complete the tour for any reason, the unused portion of the tour is nonrefundable.
Written notice of cancellation must be received by Travel World either by mail or fax. Oral cancellation by phone will not be acceptable.
In addition to the above stated cancellation charges, if airline tickets have already been issued at the time of cancellation (regardless of number of days prior to departure), the traveler will be assessed an additional air line cancellation penalty and service charge pursuant to the airlines rules and regulations.

Revision fees

A fee of $50 per transaction will be charged for any alteration or revision made to a reservation. Airline penalties may also apply. A change of traveler name, vacation date or vacation itinerary within 45 days of commencement of services will be treated as a cancellation and new reservation; standard cancellation fees apply.

Participation

For the benefit of everyone on your vacation, Travel World reserves the right to accept or reject any person as a vacation participant, and to remove any participant whose conduct is deemed incompatible with the interests of the other participants.

Travelers who need special assistance

You must report any disability requiring special attention to Travel World at the time the reservation is made. Travel World will make reasonable attempts to accommodate the special needs of disabled travelers, but is not responsible in the event it is unable to do so, nor is it responsible for any denial of services by carriers, hotels, restaurants, or other independent suppliers. Be aware that outside the U.S. the Americans with Disabilities Act is not applicable and facilities for disabled individuals are limited. Most transportation services, including the touring motorcoach, are not equipped with wheelchair ramps. We regret that we cannot provide individual assistance to a vacation participant for walking, dining, getting on and off motorcoaches and other vehicles, or other personal needs. A qualified and physically able companion must accompany travelers who need such assistance. Motorized scooters are unsuitable for vacations outside the United States.

Young travelers

Travelers who are less than 18 years old on the departure date must be accompanied by an adult; they receive a 10% discount on the land price. We do not accept children who are less than eight years old. If a child will be traveling with adults other than the parents or with only one parent, it is recommended that a notarized letter be written by the parents or non-traveling parent granting authorization to travel, including the dates of travel. We suggest that you also contact the appropriate consulate and airlines because they may have additional requirements.

Price Guarantee

All vacation prices are based on rates (including foreign exchange rates) known at the time of printing and expected to be in effect at the time of departure. Prices are subject to increase without notice if such rates change prior to departure. The current price will be confirmed at the time of reservation. However, once Travel World has received your deposit for any vacation departing in 2005, that land price is guaranteed, and any subsequent land cost increases are at our expense, not including surcharges and any government tax increases. Airfares included as part of air-inclusive vacation prices are guaranteed when we receive confirmation of air itinerary and full payment. Vacation prices are per person, based on double occupancy. Single room supplements and triple room reductions are listed where applicable.

Visas & Passports

For vacations requiring visas for U.S. citizens, detailed visa information will be mailed or faxed. You are responsible for obtaining all visas and entry documents, and for meeting all health and other requirements and any documents required by laws, regulations, orders and/or requirements of the countries to be visited. Multiple-entry visas are required for some vacations. Non-U.S. citizens must consult with appropriate consulates to determine if any visas are needed. All passengers traveling internationally are required to have a passport. Most countries require that the passport be valid for at least six (6) months beyond the conclusion of your trip.

Accommodations

The accommodations listed in this brochure are intended to be used on all departures; however, if a change becomes necessary for any reason, the accommodations substituted will be equivalent in standard to those shown. Every effort is made to reserve only twin-bedded rooms. It may occasionally happen that an accommodation provides some double-bedded rooms instead. These rooms will be allocated to couples.

Please note that accommodation check-in times vary worldwide.

Travel documents

Travel documents, including any paper air tickets or e-ticket itineraries, are sent by regular ground delivery approximately four weeks prior to departure, provided full payment has been received. A $7.50 charge per reservation is added for two-day delivery in the continental USA, and a $15 charge per reservation is added for documents requested in advance. Please indicate at the time of reservation whether you prefer regular ground delivery or two-day delivery. (Two-day delivery with related charges is required for reservations made within 45 days of commencement of services.)

Refunds

Please note that any request for refunds is subject to the terms and conditions of the brochure; no refund can be made for unused services of less than 48 consecutive hours, for unused transportation where group activity tickets are involved, or for voluntary modifications made by the traveler.

Service inquiries after the vacation

If after returning from your vacation, you wish to inquire about any services provided, please ensure that all correspondence relating to those services is received by Travel World, within 60 days of the tour completion date. This will enable Travel World to make a timely investigation.

Tour Fare Does Not Include

Air fare from your hometown to the gateway city, air ticket tax, airport taxes or any other charges levied by local state, federal or national government agencies, meals not mentioned in the brochure, insurance premiums, charges arising from deviation, tips, any personal charges such as visa fee, excess baggage charges, phone bills, postage, laundry, drinks, etc.

General Conditions

1. Unused Tour Fare:
Any unused tour feature either on air transportation or for land arrangements are not refundable or exchangeable.

2. Tour Price:
All tour prices are in US dollars and are based on tariffs and rates of currency exchange in effect at the time of printing. These rates are subject to change as deemed necessary and fair by Travel World. When the total number of tour members should fall below ten persons, Travel World reserves the right to cancel the tour.

3. Price Guarantee:
Your tour price is guaranteed once Travel World has received your full payment. Only currency surcharges, flight schedule changes which require additional nights and cost to be added to the package will result in an assessment to each passenger.

4. Health:
To ensure the smooth operation of the tour, Travel World recommends that travelers be in good health. Please consult with your physician regarding to your wellness and ability to travel long distances. Any physical or mental disability, which requires special treatment or attention, must be noted at the time of reservation.
Travel World reserves the right to exclude passengers who are physically or mentally unfit to undertake long trips, in the interest of the whole tour group.

5. Baggage:
Baggage is at owner's risk throughout. Baggage allowance for transpacific flight is two pieces per person for checked baggage with combined total dimension not exceeding 106 inches provided neither one exceeds 62 inches nor 70 lbs. Baggage allowance in Intra-Asia is restricted to one piece only and not to exceed 44 lb. Carry-on baggage is limited to one piece with combined total dimension not exceeding 45 inches. Excess baggage charge and insurance is at the owner's responsibility.

6. Tour Manager:
A tour manager, in addition to the local guide, is automatically included in China when the group has more than 10 persons.

7. Deviation Charge:
There will be a US$50 charge for any deviation from the tour.

8. Travel Documents / Tickets:
All travel documents will be sent to you 14 days prior to departure via second day priority USPS with tracking. Overnight delivery can be arranged at additional cost.

9. Change Fee:
One change is allowed free of charge after your reservation is confirmed. US$50 will be charged for each of the subsequent changes. Once documents/tickets have been issued, no change is permitted.

10. Passport:
All customers' passports must be valid for at least 6 months from the return date of your trip. Please consult with your travel agent if you have a non-US passport.

11. Visa:
US$80 is the fee for obtaining an individual China visa and this visa fee is non-refundable for any reason. Travel World is not responsible when you are denied entrance for any reason at a foreign country, even if you have a valid passport and visa. If you are applying for your own China visa, a copy of your passport should be sent to Travel World. All document/tickets will be issued under your passport name. China visa is valid for 90 days from the date of issuance, and good for a stay up to 30 days in China.

12. Late Bookings:
Last minute booking (inside 30 days prior to departure) will be assessed a $25 per person surcharge and will be taken only with full payment. Subject to availability.

13. Charge for Children:
For child under 11, if they share room with parents and not ask for extra bed, the cost is 75% of a regular adult price; if they need an extra bed in the same room with their parents, the cost will be 90% of the regular adult price. Children 12 and older will be charged at the regular price.

14. Shopping:
Although Travel World' directors will be happy to assist you with any shopping requirements, Travel World does not take any responsibility for any items purchased at shops on the tour. Any after sales correspondence must be between the passenger and the shops.

Responsibility

Travel World, as tour operator, acts only as an agent for contracted services. All travel arrangements included in this trip are made on participant's behalf upon the express condition that neither Travel World nor its agents shall be liable or responsible in the absence of its (or their) negligence for any direct, indirect, consequential, or irregularity of any kind which may be accessioned by reason of any act or omission of any person or entity, including without limitation, any act of negligence or breach of contract of any third party such as an airline, train, motor coach, private car, cruise vessel, boat, or any other conveyance, hotel, sightseeing provider, local ground-handler, etc., which is to or does supply any goods or services for this trip. Participant understands that Travel World neither owns nor operates such third party suppliers and accordingly agrees to seek remedies directly and only with those suppliers and nor hold Travel World responsible for their acts, omissions or commissions. Without their limiting the foregoing, Travel World and its agents are not responsible for any losses or expenses due to delay or changes of schedule, overbooking of accommodations, default of any third parties, sickness, weather, strike, acts of God, acts of terrorism, force majeure, acts of government’s civil disturbances, war, quarantine, customs regulations, epidemics, criminal activity or for any other cause beyond its control. All such losses or expenses have to be borne and paid for by the participant..

Travel World accepts no responsibility for value, reliability, quality or authenticity of any goods purchased while on tour or for any mailing, freight or shipping arrangements. Travel World reserves the right to decline to accept, or retain any person as tour participant, should such person’s health, mental condition, physical infirmity or general deportment impede the operation of the tour or the rights, welfare or enjoyment of other tour participant..

Travel World reserves the right to substitute hotels, and alter the itinerary, withdraw any tour and make any desirable alteration for the convenience of the operation of tours. Travel World reserves the right to cancel the tour prior to departure for any reason. Liability for such cancellation is limited to full refund of money received by Travel World, and this will constitute full settlement with the tour member.

All tour fares shown are based on the present value of foreign currencies in relation to the US dollars in effect on September 1, 2003, and in current tariffs on the same date and are subject to change. In China, costs are quoted by the Chinese handling travel agency in US dollars. However, the Chinese handling travel agency reserves the right to alter or adjust its costs. In the event that the Chinese handling travel agency increases the cost of any service within China, tour fares are subject to adjustment. The right is reserved to cancel the tour prior to departure for any reason. In such case, a full refund of all payment will constitute a full settlement with the participant. The Chinese handling travel agency has sole and exclusive control over the operation of all tours in China. The Chinese handling travel agency reserves the right to make alterations or adjustments in the itinerary as to destinations, transportation, accommodations and all other services. Neither Travel World nor any subsidiary or affiliate of Travel World shall be responsible for any such alterations made by the Chinese handling travel agency.

Baggage is carried at owner’s risk and baggage insurance is recommended. Travel World is not responsible for typographical or printing errors or omissions in this brochure. Travel World accepts no responsibility for cost, which may occur as result of a participant failing to secure adequate insurance coverage, which coverage is highly recommended. Generally, your health insurance does not cover expenses outside the USA. Travel World is not responsible for participant’s visa or passport requirements, nor will a refund of unused services be made, nor reimbursement of any additional expenditure if a participant is denied entry to a country for this or any other reasons.

The general conditions under which you agree to utilize the services of Travel World may not be amended in any way, except in writing, by an authorized officer of Travel World. By utilizing the services of Travel World, you agree that the exclusive venue for all claims shall be the County of Los Angeles, State of California, and such claims shall be determined according to the laws and jurisdiction of the State of California.

The issuance of tickets and vouchers shall be deemed to be consent to the above conditions and to these terms and conditions.

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